The following are the Terms of Services (“Terms”) that govern your use of NORTAP TECHNOLOGY INC. dba LEAP EVENT TECHNOLOGY’S (“Leap”) sites— [https://www.showclix.com and https://leapevent.tech/solutions/conventions] (collectively, the “Site”), and your purchase, possession, or use of any tickets, products, merchandise or services on the Site.
By accessing, browsing, or otherwise using this Site, including all related services, systems, platforms, and applications, you agree you have read, understand and are agreeing to be bound by these Terms and our Privacy Policy. If you do not agree with any of these terms, do not use this Site.
Please note that while some of the events listed on the Site may appeal to children, the Site is not targeted at children under the age of 16, and they are not permitted to use the Site. We strongly encourage all parents and guardians to monitor their children’s Internet use. If you use the Site, you affirm you are at least 16 years old.
We have the right to modify these Terms at our discretion, at any time without notice, and the terms will become effective immediately upon publication to the Site. The version of these Terms in effect at the time an event ticket is purchased will govern that transaction.
You will not:
We grant you a non-exclusive right to use and access our services for the purposes of browsing the Site, searching for events, registering for events, and interacting with events, organizers, and us. The following uses of our services, including the Site and all functions therein are, are strictly forbidden:
We provide the ticketing software used to process ticket sales and admissions for the events listed on the Site, including streamed events. We are not responsible for the production, experience or cancellation of events listed on the Site. If you are unsatisfied with your experience with an event listed on the Site, you must speak to a valid representative of the event promoter or venue.
We are not responsible for any content posted or displayed on any page within the Site by our users (including event promoters). Such information does not represent the viewpoints or opinions of Leap. We cannot be held responsible for any agreements, contracts, unfulfilled promises or any communication made between an event promoter and a third party. We are not responsible for any illegal or unlawful material—including defamatory, indecent, pornographic, obscene, otherwise objectionable or harmful, or copyrighted material—posted to an event page by an event promoter on the Site or otherwise provided by users to, through, or using the Site.
Accuracy of Information: Users of any of our services certify that any information provided to us is complete and accurate. We will make every effort to validate the billing information you provide us; however, if we are unable to do so, we reserve the right to cancel your tickets or prohibit you from using the Site.
Ticket Purchasing: Purchases of tickets made through the Site must be made by credit card, debit card, or alternative payment methods determined by Leap (e.g., PayPal, ApplePay, Google Pay, etc.). If the payment information that you submit is incorrect or invalid, your payment will not be processed. We have no responsibility or liability if your payment is declined. Payments are processed by our third-party payment processor.
Payment Plan: In some instances Leap and the event organizer may agree to permit payment plans, if such option is available on the Site, and you select a payment plan during checkout, your tickets will be reserved at the time of purchase. We will charge your credit card at the time of purchase and again automatically on all dates designated in your payment plan. Once your account is paid in full, your tickets will be delivered. If we are unable to process any scheduled payment, we will contact you to update your payment information. If you do not complete your payments as planned, your order may be subject to cancellation, and you will forfeit any payments. This decision is left to the discretion of the event organizer. Please note that if the order is canceled, you will lose your ticket reservation, and the tickets will be returned to the inventory for another customer to purchase.
Fees: Non-refundable service fees may be added to each ticket and/or order. By purchasing tickets from us, you agree to pay these fees and understand that the fees will not be refunded under any circumstances. The customer is responsible for any carrier fees associated with mobile ticket delivery. Any service fees or other fees collected from you during the checkout process are set solely by the event promoter and/or organizer. Leap is not responsible for compliance with any laws, rules and regulations regarding fee disclosures, including but not limited to, Minnesota House Bill HF 3438, amended Minn. Stat. § 325D.44, California S.B. 478, amended California Civil Code §§ 1750, et seq.; and New York Arts and Cultural Affairs Law § 25.07 (the “Fee Disclosure Laws”). Any violation or claimed violation of any Fee Disclosure Law shall be brought solely against the event promoter and/or organizer.
Ticket Limits: In order to discourage unfair ticket purchase practices, event promoters may set maximum limits for the number of tickets purchased per person. We are not responsible for these limits, nor are we able to circumvent them in any way. Any attempted or actual circumvention of these limits by a customer will result in the termination, without compensation or liability to you, of any further use of any of our services and the nullification of any tickets purchased.
Unlawful Ticket Reselling: We in no way condone the unlawful resale of tickets. Any unlawful attempt to resell tickets purchased through us will result in us terminating those tickets without compensation or liability to you, as well as the customer being barred indefinitely from use of any of our services.
Postponed Events: If an event is postponed to a later date, it is the event promoter’s responsibility to update the listing and notify us. In such a case, the event’s promoter is required to accept outdated tickets at the door for entrance into the event. For tickets distributed electronically, the event’s promoter shall be responsible for updating electronic tickets to reflect the postponement of the event.
Alteration of Event Listings: We reserve the right to expunge any event from the Site at any time, under any circumstances, and for any reason.
The Site, including the Materials on the Site, and services are provided "As Is," “As Available,” and without any warranties of any kind. We make no warranties, expressed or implied, and hereby disclaim and negate all warranties, including, without limitation, implied warranties or conditions of QUALITY, ACCURACY, merchantability, fitness for a particular purpose, non-infringement of intellectual property or other violation of rights, title, and compatibility with any standards or user requirements, as well as any arising by operation of law or from a course of dealing or usage in trade. we make no warranty with RESPECT to the site, materials, services, any tickets, any events, any user content, or that promoters, EVENT ORGANIZERS, sellers or buyers will perform as promised. We have no responsibility for the timeliness, deletion, misdelivery, or failure to store any content or user communication. Further, we do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the Materials on the Site or otherwise relating to such Materials or on any websites linked to the Site, and we do not warrant or guarantee THE QUALITY, COMPLETENESS, TIMELINESS OR AVAILABILITY OF THE SITE OR SERVICES OR that the Site OR SERVICES will be uninterrupted or error free, that any defects will be corrected, or that the Site is free of viruses or other harmful conditions or components.
To the maximum extent permitted by law, in no event shall we or our Affiliates, and our and their respective licensors and suppliers (collectively, the “Leap Parties”) be liable for any damages OR LOSSES OF ANY KIND, including, without limitation, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, LOSS PROFITS, GOODWILL OR REPUTATION, business interruption, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF, IN CONNECTION WITH, OR RELATING TO YOUR ACCESS TO, USE OF, OR INABILITY TO ACCESS OR USE THE SITE, materials OR SERVICES, VIRUSES OR OTHER MALICIOUS SOFTWARE OBTAINED BY ACCESSING OUR SITE OR SERVICES OR THOSE OF ANY WEBSITES LINKED TO THE SITE, ANY USER CONTENT OR CONTENT OF THIRD PARTIES, OR THE DURATION OR MANNER IN WHICH TICKETS YOU LIST APPEAR ON THE SITE, WHETHER THE CLAIM IS BASED IN CONTRACT, TORT, STRICT LIABILITY, WARRANTY OR OTHERWISE.
WITHOUT LIMITING THE FOREGOING, IN NO EVENT WILL THE LEAP PARTIES’ LIABILITY TO YOU EXCEED FIFTY DOLLARS ($50), EVEN IF THIS REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU RELEASE AND COVENANT NOT TO SUE US, OUR AFFILIATED COMPANIES, AND OUR AND THEIR RESPECTIVE SUCCESSORS, ASSIGNS, OFFICERS, DIRECTORS, EMPLOYEES, MEMBERS, MANAGERS, CONTRACTORS, REPRESENTATIVES, LICENSORS, SUPPLIERS AND AGENTS FROM ANY AND ALL CLAIMS, DEMANDS AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, ACTUAL OR POTENTIAL, PENDING OR ANTICIPATED, MATURED OR UNMATURED, ABSOLUTE OR CONTINGENT, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH DISPUTES BETWEEN USERS. IN ENTERING INTO THIS RELEASE, YOU EXPRESSLY WAIVE ANY PROTECTIONS (WHETHER STATUTORY OR OTHERWISE—E.G., CALIFORNIA CIVIL CODE § 1542) THAT WOULD OTHERWISE LIMIT THE COVERAGE OF THIS RELEASE TO INCLUDE ONLY THOSE CLAIMS, WHICH YOU MAY KNOW OR SUSPECT TO EXIST IN YOUR FAVOR AT THE TIME OF AGREEING TO THIS RELEASE.
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU, AT YOUR OWN COST AND EXPENSE, AGREE TO INDEMNIFY, DEFEND, RELEASE AND HOLD HARMLESS, US AND OUR AFFILIATES, AND OUR AND THEIR RESPECTIVE SUCCESSORS, ASSIGNS, OFFICERS, DIRECTORS, EMPLOYEES, MEMBERS, MANAGERS, CONTRACTORS, REPRESENTATIVES, AND AGENTS (COLLECTIVELY, “LEAP INDEMNITEES”) FROM AND AGAINST ALL CLAIMS, ACTIONS, LAWSUITS, LEGAL ACTIONS, LOSSES, FINES, LIABILITIES, SETTLEMENTS, JUDGMENT, PENALTIES, DAMAGES, COSTS AND EXPENSES (INCLUDING REASONABLE ATTORNEYS’ FEES) BROUGHT BY ANY THIRD PARTY AGAINST ANY OF THE LEAP INDEMNITEES (a “CLAIM”) ARISING FROM OR RELATING TO (A) YOUR USE OF THE SITE, SYSTEM OR ANY SERVICES OFFERED BY US; (B) YOUR VIOLATION OF THESE TERMS; (C) ANY CONTENT OR FEEDBACK YOU PROVIDE; (D) YOUR VIOLATION OF ANY LAW OR THE RIGHTS OF ANY THIRD PARTY; OR (E) ANY ALLEGATION THAT THE CONTENT YOU PROVIDE OR DATA OR INFORMATION YOU INPUT INTO THE SITE INFRINGES, MISAPPROPRIATES, OR VIOLATES THE INTELLECTUAL PROPERTY OR PROPRIETARY RIGHTS OF A THIRD PARTY.
YOU UNDERSTAND AND AGREE THAT YOUR INDEMNIFICATION OBLIGATIONS TO THE LEAP INDEMNITEES APPLY EVEN IF SUCH CLAIM ARISES FROM THE NEGLIGENCE OF ANY KIND OR DEGREE, BREACH OF CONTRACT OR WARRANTY, STRICT LIABILITY, NON-COMPLIANCE WITH APPLICABLE LAW, OR OTHER FAULT OR WRONGDOING OF ANY OF THE LEAP INDEMNITEES.
HOWEVER, NOTHING CONTAINED HEREIN SHALL BE CONSTRUED TO REQUIRE ANY INDEMNIFICATION THAT WOULD RENDER OR MAKE THIS SECTION, IN WHOLE OR IN PART, VOID AND/OR UNENFORCEABLE UNDER APPLICABLE LAW. FURTHER, YOUR INDEMNIFICATION OBLIGATION SHALL NOT APPLY TO ANY WILLFUL, WANTON, INTENTIONAL OR RECKLESS MISCONDUCT OF THE LEAP INDEMNITEES, OR GROSS NEGLIGENCE OF THE LEAP INDEMNITEES IN THOSE STATES THAT DO NOT PERMIT INDEMNIFICATION FOR GROSS NEGLIGENCE.
“THIRD PARTY” INCLUDES, AMONG OTHERS, OTHER USERS OF THE SITE, YOUR SPOUSE, PARTNER, FAMILY MEMBERS, FRIENDS, GUESTS, NEIGHBORS, ROOMMATES, TENANTS, EMPLOYEES, AND ANY INSURANCE COMPANY.
We reserve the right to assume the exclusive defense and control of any matter for which you are required to indemnify Leap Indemnitees, and you agree to cooperate with our defense of such claims. You agree not to settle any such claim without our prior written consent.
Any materials or information appearing on the Site could include technical, typographical, or photographic errors. We do not warrant that any of the materials or information on the Site are accurate, complete, or current. We may make changes to such materials and information contained on the Site at any time without notice. We do not, however, make any commitment to update the Site.
We reserve the right to bar any user from using any or all of our services at any time, under any circumstances, and for any reason. Violation of any of the guidelines in these Terms will always result in such punitive action.
Posting or linking to any illegal or unlawful content—including defamatory or copyrighted materials—on the Site will result in the termination, without compensation or liability to you, of all services that we provide.
Posting any of the following on the Sit may result in the termination, without compensation or liability to you, of all services that we provide:
If you violate any of the Terms, we reserve the right to terminate your account, bar you from using any of our services, cancel any ticket orders and take appropriate legal action, in each case without compensation or liability to you.
We are unable to offer refunds after an event ticket has been purchased; however, a refund may be issued when an event is canceled. If an event is canceled, a refund in the amount of the face value of the ticket will be issued to customers who purchased tickets. Service, delivery and transaction fees will not be refunded.
The event promoter will have control over any refund availability and duration. You understand and acknowledge that we cannot, and have no obligation to, issue refunds unless and until we actually receive all such corresponding funds from the applicable event promoter.
The version of these Terms in effect at the time an event ticket is purchased will govern that transaction.
The Site may link to, or be linked to, websites and services not maintained or controlled by us. We have not reviewed all of the websites linked to the Site and are not responsible for examining or evaluating the content or accuracy of, and do not warrant or endorse, any third-party website or services or any products or services made available through any such linked website, as such websites are hosted by third parties. Use of any such linked website is at the user's own risk. We are not responsible for any content or services provided by or made available through any websites outside of the Site. This includes any content posted on the event organizer’s website or on any sites linked from the event pages. Please take care when leaving the Site to visit a third-party website or service. You should read the terms of use and privacy policy for each website and service that you use.
We respect intellectual property rights, and we respond to notices of alleged infringement. If you reside in the United States, and you find material on the Site or services that you believe infringe your copyright or other intellectual property rights, please notify use and we will investigate.
An inherent risk of exposure to COVID-19 exists in any place where people gather. COVID-19 is an extremely contagious disease that can lead to severe illness and death. You assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting a communicable disease or illness—including, without limitation, exposure to COVID-19 or any other bacteria, virus, or other pathogen capable of causing a communicable disease or illness, whether that exposure occurs before, during, or after the event, and regardless of how caused or contracted—and you hereby waive any and all claims and potential claims against us and our Affiliates relating to such risks, hazards, and dangers.
We use third-party advertising companies to serve ads after you visit our Site. These companies may use information (not including your name, address, email address or telephone number) about your visits to this Site and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, you can read more here.
Children under the age of 16 are prohibited from using the Site. We do not knowingly collect or use information from children under 16 through the Site. If a parent or legal guardian becomes aware that a child under the age of 16 has provided information to use through the Services, the parent or legal guardian should contact us using the information below under “Contact Us” and we will use commercially reasonable efforts to delete that information.
Any claim relating to our Site shall be governed by the laws of the State of Delaware without regard to its conflict of law provisions.
If you reside in the United States, you and Leap agree, except where prohibited by law, that all disputes or claims that have arisen or may arise between you and Leap relating to or arising out of this or previous versions of the Terms (including this Section 20) or the breach or validity thereof, your use of or access to the Site, or any tickets, products, or merchandise sold or purchased through the Site shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules (“Rules”), rather than in court, except that you may assert claims in small claims court, if your claims qualify and the matter remains in such court and advances only on an individual (non-class, non-representative) basis. This Arbitration Agreement is governed by the Federal Arbitration Act (“FAA”).
A. Prohibition of Class and Representative Actions and Non-Individualized Relief
EXCEPT WHERE PROHIBITED BY LAW, YOU AND LEAP AGREE THAT YOU BOTH MAY BRING CLAIMS PURSUANT TO THIS SECTION 20 AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, OR REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING. UNLESS BOTH YOU AND LEAP AGREE OTHERWISE, THE ARBITRATOR SHALL NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS AND SHALL NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, CLASS, OR PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING.
YOU AND LEAP AGREE THAT THE ARBITRATOR MAY AWARD RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY'S INDIVIDUAL CLAIM(S). If a court decides that applicable law precludes enforcement of any of this paragraph's limitations as to a particular request for relief within a claim, or if not separable the claim itself, then subject to your and Leap’s right to appeal the court’s decision, that request for relief within that claim, or if not separable the claim itself, (and only that request for relief within that claim or, if inseparable, that claim) must be severed from the arbitration and may be brought in court. All other claims will be arbitrated.
Arbitration uses a neutral arbitrator instead of a judge or jury. However, an arbitrator can award the same damages and relief on an individual basis that a court can award to an individual.
All issues, including arbitrability, are for the arbitrator to decide, except the scope or enforceability of this Section 20 or the interpretation of subsection A of this Section 20 ("Prohibition of Class and Representative Actions and Non-Individualized Relief"), shall be for a court of competent jurisdiction to decide. The arbitrator shall have exclusive authority to resolve any dispute arising out of or relating to the interpretation, applicability, enforceability or formation of this Section 20, or of the Terms including, but not limited to, any claim that all or any part of this Section 20 or the Terms is void or voidable.
The arbitration will be conducted by the AAA under the Rules, as modified by this Agreement to Arbitrate. The Rules are available at www.adr.org or by calling the AAA at 1-800-778-7879.
You or Leap may initiate arbitration proceedings pursuant to the Rules. A form for initiating arbitration proceedings is available on the AAA's website at www.adr.org. In addition to filing this form with the AAA in accordance with its rules and procedures, the party initiating the arbitration must mail a copy of the completed form to the opposing party. You may send a copy to Leap at the following address: Nortap Technology, Inc., 10675 Perry Hwy, #1316, Wexford, PA 15090. In the event Leap initiates arbitration against you, it will send a copy of the completed form to the address it has on file associated with your account. Any prior settlement offer made by you or Leap shall not be disclosed to the arbitrator. The arbitration shall be held in the county in which you reside or at another mutually agreed location. If the value of the relief sought is $10,000 or less, you or Leap may elect to have the arbitration conducted by telephone or based solely on written submissions, which shall be binding on you and Leap, subject to the arbitrator's discretion to require an in-person hearing. In cases where an in-person hearing is held, you and/or Leap may attend by telephone, unless the arbitrator requires otherwise.
The arbitrator will decide all claims in accordance with the laws of the State of Delaware, including recognized principles of equity, and will honor all claims of privilege recognized by law. The arbitrator shall not be bound by rulings in prior arbitrations involving different users of Leap, but the arbitrator is bound by rulings in prior arbitrations involving the same user to the extent required by applicable law. The arbitrator's award shall be final and binding, and judgment on the award may be entered in any court having jurisdiction thereof.
C. Costs of Arbitration
Leap will pay the portion of the initial case opening fees (if any) that exceeds the filing fee to file the case in a court of competent jurisdiction in the location of the arbitration. Payment of all filing, administration, and arbitration fees will be governed by the Rules. If the arbitrator finds that you cannot afford to pay AAA’s filing, administrative, hearing, and/or other fees or that the costs of accessing arbitration will be prohibitive as compared to the costs of accessing a court for purposes of pursuing litigation on an individual basis, Leap will pay as much of the filing, administration, and arbitrator fees as the arbitrator deems necessary to prevent the costs of accessing arbitration from being prohibitive. In the event the arbitrator determines the claim(s) you assert in the arbitration to be frivolous, you agree to reimburse Leap for all fees associated with the arbitration paid by Leap on your behalf that you otherwise would be obligated to pay under the Rules.
D. Waiver of Jury Trial
TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND LEAP WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND RECEIVE A JUDGE OR JURY TRIAL. You and Leap are instead electing to have all disputes resolved by arbitration, except as specified above. There is no judge or jury in arbitration, and court review of an arbitration award is limited.
E. Severability
In any case in which (1) the dispute is filed as a class, collective, or representative action and (2) a court of competent jurisdiction finds all or part of subsection A of this Section 20 is unenforceable, the class, collective, or representative action must be litigated in a civil court of competent jurisdiction, but the portion of subsection A of this Section 20 that is enforceable shall be enforced in arbitration. The portion of such dispute proceeding in court shall be stayed pending the conclusion of the arbitration. Notwithstanding any other provision in this Section 20, any claim that all or part of subsection A of this Section 20 is unenforceable, unconscionable, void, or voidable may be determined only by a court of competent jurisdiction and not by an arbitrator. This provision does not prevent you or Leap from settling claims on a class, collective, or representative basis. All other claims and disputes subject to arbitration under this Section 20, including any and all claims for monetary damages of any kind, shall be arbitrated.
F. Opt-Out Procedure
You can choose to reject Section 20 (‘opt out’) by mailing us a written opt-out notice (“Opt-Out Notice”). The Opt-Out Notice must be postmarked no later than 30 days after the date you accept the Terms for the first time. You may also opt out no later than 30 days upon receipt of notice that the arbitration provision is being updated or changed. You must mail the Opt-Out Notice to Nortap Technology, Inc., 10675 Perry Hwy, #1316, Wexford, PA 15090. If you opt out of Section 20, all other parts of the Terms will continue to apply. Opting out of Section 20 has no effect on any previous, other, or future arbitration agreements that you may have with Leap.
G. Future Amendments to the Agreement to Arbitrate
Notwithstanding any provision in the Terms to the contrary, you and Leap agree that if Leap makes any amendment to this Agreement to Arbitrate (other than a change to any notice address or website link provided herein) in the future, that amendment shall not apply to any claim that was filed in a legal proceeding between you and Leap prior to the effective date of the change. The amendment shall apply to all other disputes or claims governed by the Agreement to Arbitrate that have arisen or may arise between you and Leap following the effective date. Leap will notify you of amendments to this Agreement to Arbitrate by sending notice via email to your email address on file with Leap.
California Residents: If you are a California resident, in accordance with California Civil Code § 1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
Events Located in the State of Illinois: Solely for the purpose of complying with the Illinois Ticket Sale and Resale Act, 815 ILCS 414/1.5 et seq., if you have a dispute regarding the resale of a ticket for any event located in the State of Illinois, then as the Buyer or Seller you may elect to submit complaints against the other to the American Arbitration Association (“AAA”) under its rules and procedures. The AAA rules are available at www.adr.org. Such complaints shall be decided by an independent arbitrator. Buyers and Sellers further agree to submit to the jurisdiction of the State of Illinois for complaints involving a ticketed event held in Illinois.
If you have any questions, concerns, comments, or complaints regarding the Terms or the Site, please contact us at:
Ticketleap Pro:
Leap Conventions: