anime expo chibi 2024 - General Registration

Welcome to the anime expo chibi 2024 General Registration page!

anime expo chibi, also known as “axc”, is a smaller-scale spinoff convention that will afford fans an additional, cozier opportunity to share their love of Japanese anime and pop culture on November 9 & 10, 2024 in Ontario, California. This event serves as a marketplace showcasing the exhibit hall and artist alley. Inspired by the adorable art style, axc is a convention aimed at celebrating what truly makes Anime Expo so incredible - YOU!

For more information about anime expo chibi and all it will have to offer, please visit the website.

!!! Special Military Offer !!!

In honor of all our active-duty military, veterans, reservists, and those serving in the National Guard, we are offering a 2-Day Weekend General Attendee wristband at the discounted price of $45. To purchase, go to the SheerID verification platform to verify your military status and receive a unique code to unlock this special Military wristband offer. Quantities are limited so don't delay!

Purchasing Wristbands for a Friend or Family Member

If you buy a general attendee (GA) credential for another person, you will be required to enter the name of each participant during checkout.  You are not allowed to have more than one (1) credential registered under your name unless the duplicate credential is for a minor child (age 14-17).  See our Registration Policies for more details.

Ordering Wristbands for a Child 

If your child is:

• Age 14 or above, an adult GA wristband (any single day or weekend) must be purchased for attendance. 


• Age 6-13, you must select a 2-Day Weekend Child Wristband (ages 13 and under)* for your child. 


• Age 0-5, no credential is required for admission.

*If you are ordering a 2-Day Child Wristband (ages 13 and under), then you must also purchase a general attendee wristband for yourself or the adult who will be attending with that child at the event. Child wristbands cannot be ordered separately. 

NOTE: If you already completed your purchase and need an extra child wristband, contact registration@anime-expo.org for assistance.

ALL minor attendees with child wristbands MUST be accompanied by an adult guardian with a valid axc 2024 credential for entry. Failure to have a parent/guardian with a valid attendee credential will result in denial of entry onsite. 

REGISTRATION POLICIES 
Taken from the SPJA website listed under Policies. 

CANCELLATION POLICY 

By registering for a Society for the Promotion of Japanese Animation (SPJA) axc event credential, you agree not to sell, trade, transfer, or share your promotional code, email confirmation, or credential. If the SPJA determines in its sole discretion that you have violated any SPJA policies, your credential(s) will be cancelled and confiscated. Any monies paid will not be refunded, and your account will be restricted from participating in any SPJA event(s). Confirmations and/or credentials that have been sold or provided by anyone other than SPJA will not be honored. 

You must register an individual name for each credential and each name must match a valid government-issued photo ID. If SPJA determines you have purchased more than one credential in your name for any day, SPJA has the right to cancel your duplicate credential(s) and issue you a refund minus any processing and credit card fees. To protect their privacy, credentials for minors aged 14-17 are encouraged to be registered under the designated adult/guardian’s name instead. In these cases, please contact registration@anime-expo.org so we may add a note to your order stating that the credential is meant for a minor. 

EVENT CANCELLATION 

SPJA reserves the right to cancel or postpone an SPJA event, or any part of an SPJA event, on limited or no notice in SPJA’s sole discretion. In the event of a cancellation or postponement of the SPJA event, SPJA shall not be responsible or liable for any costs, damages, fees, expenses, or other compensation associated with the SPJA event. 

CREDENTIAL RESALE POLICY 

Event Credentials cannot be reproduced or resold. No resale of Credentials shall be permitted unless SPJA has officially approved and partnered with a third-party resale platform to provide that service. Credentials are immediately rendered void if altered in any way. The unauthorized resale of Credentials (including, but not limited to, “scalping”), the attempted unauthorized resale of Credentials, the unauthorized assignment of Credentials, the creation of counterfeit Credentials, or the unauthorized transfer of any Credentials to a third party are strictly prohibited and constitute an immediate forfeiture of your Credential(s) without compensation from SPJA. All Credentials are the sole property of SPJA and must be relinquished to SPJA upon request. 

ShowClix is the only official ticketing platform authorized by SPJA for all credential and ticket sales. SPJA will not honor order confirmations or credentials purchased through any other online ticketing platform. 

REFUND POLICY 

All sales are final for all credentials purchased and, therefore, non-refundable. Please review all items in your order before checking out to ensure you are purchasing the items you intend to buy.   

All payments made to SPJA are not refundable for any reason, including, but not limited to, failure or inability to use Credentials due to illness, epidemics, pandemics, public health crisis, government restrictions, travel-related problems, natural disasters, acts of God, civil unrest, cyber-attacks, loss of employment and/or duplicate purchases. SPJA will not issue refunds, deferrals, or credits for Credentials that have been revoked. 

Submitting a chargeback is in direct violation of our Refund Policy and will result in immediate cancellation of your order(s) and restriction of your account, preventing you from participating in any future SPJA events. Any money paid by you for the canceled order(s) will be kept by SPJA. 

SPJA reserves the right to change the Refund Policy at any time without notification. 

UPGRADE, DOWNGRADE, AND EXCHANGE POLICY 

You can upgrade your child credential to a general attendee credential (any single day or weekend wristband), or any single day to a weekend wristband, based on availability, by sending an email to registration@anime-expo.org on or before October 25, 2024 at 11:59 PM PT. 

You may exchange a single day credential for another single day credential (Sunday to Saturday OR Saturday to Sunday), based on availability, by sending an email to registration@anime-expo.org on or before October 25, 2024 at 11:59 PM PT. 

Downgrading from a Weekend credential to any single day or child credential is not permitted. 

See the axc Registration Policies for full details on how to upgrade or exchange a credential.

Deadline to request an upgrade or exchange is October 25.

NOTE: You must submit your request for consideration and approval FIRST.  Refunds for the purchase of credentials intended for upgrade or exchange before submitting a request to SPJA, especially if the transaction occurs AFTER the October 25th deadline, will not be approved.

Ability to accommodate any upgrade or exchange request is subject to approval based on inventory availability and/or verification of order details and may result in the cancellation of the request. 

CREDENTIALS & ENTRY POLICY 

For security reasons, and to allow entry into the SPJA event, all attendees must always wear, possess, and present their credential while onsite or at any other venue/location utilized for any SPJA event as follows: 

• Wristbands must be securely affixed to the Attendee’s wrist and remain on the Attendee’s wrist throughout the SPJA event. 


• Tickets for additional events produced by SPJA, such as screenings, cafes, concerts, and autograph sessions, must be presented during check-in via physical ticket or on a digital device. 

Each Attendee must retain possession of their own credential for the duration of the SPJA event and may not loan or give the credential to anyone else. If Credentials are not worn or presented correctly by an Attendee, SPJA reserves the right to refuse admission, service, and cancel the Attendee’s credential at SPJA’s sole discretion without liability. All credentials are the property of SPJA and must be relinquished to SPJA upon request. 

AGE RESTRICTION POLICY 

Purchase a credential appropriate for the child's age by the first day of attendance at the SPJA event. 

• Children ages 0-5 are free and not required to register for a credential. 


• Children ages 6-13 are free and required to have a Child credential for admission AND a parent or guardian, with a valid GA credential, attending with them at all times during the show. 


• Children ages 14+ must have a paid GA credential (see event webpage for current pricing). 

Participants with professional credentials (Exhibitors/Artists) are NOT eligible to escort, or have in attendance with them, any minor attendees with a Child credential (badge or wristband) while fulfilling their professional obligations for axc and are not eligible to request a Child credential to be registered to their account. 

Attendees aged 13 years and under must be accompanied by a parent or guardian, age 18 or older, for the duration of their time at the event, and the parent or guardian must also have a valid GA credential. We recommend attendees ages 14-17 have a parent or guardian close by for the duration of the event. Attendees 17 and under must be accompanied by an adult if required to pick up their credentials at the Registration Booth. Please refer to the full Youth Protection Policy (Section 6) on the SPJA website. 

Any programming designated as 18+ will require attendees to have an 18+ wristband to present for admission at the door to that panel or programming room.  An 18+ wristband can be obtained at the Info Services room by presenting a valid government-issued photo ID that shows date of birth.  

ONSITE CREDENTIAL PICKUP POLICY 

Attendees who purchased credentials must pick them up at the Registration Booth (see event page for hours of operation and location). The Buyer may pick up all credentials in their order or each individual Registrant can pick up their own credential. A valid government-issued photo ID is required to pick up your credentials. ID must match the Buyer or Registrant’s name/information shown on the order. Your registration order confirmation is also available in your ShowClix account (My Tickets) under the My Events tab. All attendees under the age of 18 must be accompanied by an adult to pick up their credentials.

Buyer beware! SPJA does not honor any order confirmation provided by any unauthorized registration or ticketing platform. ShowClix is SPJA’s exclusive Registration and Ticketing platform.

LOST CREDENTIAL 

Lost credentials are subject to a replacement fee. To purchase a credential replacement, go to Registration Booth for assistance. 

Violation of Registration Policies 

Violation of any SPJA policy will result in the immediate cancellation of your order(s) and restriction of your account, preventing you from participating in any future SPJA events. Any money paid by you for the canceled order(s) due to violation will be kept by SPJA and all associated credentials will be revoked (voided). Voided credentials are not allowed for entry or participation at any time. 

Transferring a credential to another person after it has been used is a direct violation of the Cancellation Policy.  

Reselling a credential is a direct violation of the Credential Resale Policy.  

Submitting a chargeback is a direct violation of the Refund Policy.   

SPJA reserves the right to determine any violations not listed above, in our sole and absolute discretion.    

Have a question or need assistance? Please use the following links: 

Registration Inquiries | 登録の問い合わせ: registration@anime-expo.org 

General Inquiries | 問い合わせ全般: Check out the anime expo chibi Frequently Asked Questions (FAQ) webpage

ShowClix Customer Care: https://support.showclix.com/s/contact